Next-Generation Incident Command System

Award Year 

The emergency management community is under increasing pressure in the face of natural disasters that continue to grow in terms of frequency, complexity and scale. Effective coordination and the ability to rapidly share information across a diversity of responding entities is necessary for saving lives and property. However, this is often hampered by the realities of crisis response: large numbers of organizations coming together in disadvantaged environments under extreme stress and the most austere conditions, (more) with little access to technologies that can aid their coordination efforts. The Massachusetts Institute of Technology Lincoln Laboratory (MIT LL), sponsored by the US Department of Homeland Security (DHS) Science & Technology (S&T), has developed the Next Generation Incident Command System (NICS). This technology is a web-based communications platform that allows first responders and commanders to coordinate large-scale emergency responses. At the core of NICS is the incident map, which displays real-time information, such as incident perimeters, evacuation zones, weather conditions, and images from the scene. The information displayed on the map is gathered from external data sources and entered by emergency personnel using either the web-based system or the accompanying mobile application. Each incident map is associated with collaboration rooms through which responders can chat with each other in real time. An incident in NICS can support any number of collaboration rooms, enabling many organizations and responding entities to have both visibility into the entire incident and the opportunity to focus on their own area of interest. Lincoln Laboratory collaborated with the California Department of Forestry and Fire Protection to develop NICS in 2010. Since then, NICS has been used during more than 300 incidents, and more than 2,000 first responders across 250 organizations worldwide have been trained to use it. In 2016, NATO partnered with Lincoln Laboratory and DHS S&T to implement NICS in Southeast Europe. The platform is available for free on GitHub, an open-source repository. Contact: Gregory Hogan, (781) 981-7925,